It generates them from your data, in the tax agency's official file format and as a PDF, from the Empresario plan. Filing them is down to you or your accountant: Factuarea does not file on your behalf.
And if none of this was your case?
If you are already a customer, write from inside the app: it arrives with your company attached and gets solved sooner. If you are not one yet, or you want to talk about a migration, about pricing or to the press, that is what the contact form is for.