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Factuarea help centre
Factuarea guides for invoices, payments, delivery notes, suppliers, stock, employees, AI, automations, API and MCP. Resolve statuses, errors and everyday tasks.
Start with the task in front of you
Look it up by what is happening
- I got something wrong on an invoice I already sent. Now what?
- How do pending, rejected and transmission error differ?
- Why can’t I edit or invoice a delivery note?
- What if I forgot to clock in or recorded the wrong time?
- Why can’t the assistant perform an action?
- Why can’t my assistant see the data I expected?
Browse all categories
Get started and configure
Sales and documents
- Invoices and paymentsIssue, send, collect and correct your invoices.11 practical answers
- Quotes and proformasPrepare a proposal, check its acceptance and convert it into an invoice while keeping the original document details.4 practical answers
- Delivery notes and deliveriesUnderstand drafts, deliveries, receipt signatures, invoice conversion and movements of stock.4 practical answers
- Recurring invoicesSet up recurring billing and resolve missed generations, pauses, cancellations and template changes.4 practical answers
- VeriFactu and complianceSignature, QR, chained records and filing with the tax agency.8 practical answers
Profesional management
- Expenses and suppliersExpenses, suppliers and what you still owe.11 practical answers
- Customers and suppliersManage contact identities, customer and supplier roles, imports and document history.4 practical answers
- Items, services and stockOrganise your catalogue and understand stock changes, movement history and why an item does not deduct inventory.4 practical answers
- Taxes and tax formsVAT, income tax withholding and forms 303, 130 and 347.6 practical answers
- Employees, clocking and leaveInvite your team, use the employee portal and resolve time corrections, leave requests and monthly closures.4 practical answers
AI and connections
- AI assistantQuery your data, prepare actions and understand confirmations, permissions, limits and results in Factuarea’s chat.4 practical answers
- Workflows and automationsCreate rules with triggers, conditions and actions. Learn to review runs, tests, blocked steps and retries.4 practical answers
- Stripe and webhooksDistinguish payment collection from automatic invoicing and review events, webhook deliveries and integration issues.4 practical answers
- API, keys and SDKsConnect your software to the REST API. Resolve permissions, Test and Live environments, validation errors and safe retries.4 practical answers
- MCP and external assistantsConnect Claude, ChatGPT or another compatible client and control the company, environment and permissions of each connection.4 practical answers
If what you have is a code
API errors are not explained on this page: each one has a page of its own. There are 320 of them, one per code, and they exist in Spanish and Catalan as well as English. Paste yours and we will take you to the right one.
SupportNeed help with anything else?
If you already use Factuarea, contact us from the app. For sales, migrations or other enquiries, use the contact form.